Effective December 1, 2010, various changes to immigrant visa services are as follows:
- Immigrant visa applicants whose appointments have not been scheduled through the National Visa Center (NVC) (i.e., immigrant visa petitions approved by the U.S. Citizenship and Immigrations Services Manila) may request a visa appointment by visiting the U.S. Embassy in Manila’s Visa Information and Appointment Service online at http://www.ustraveldocs.com/ph or by calling (632) 982-5555. The Visa Information and Appointment Service is open Monday through Friday, from 8:00 a.m. to 8:00 p.m. (Manila time), except on U.S. and Philippine holidays. Callers in the U.S. should call (214) 571-1600, from 7:00 p.m. to 7:00 a.m. (Eastern Standard Time). Callers are able to speak with an English-, Tagalog-, Ilocano- or Cebuano-speaking operator.
- Visa Information and Appointment Service representatives can provide information on visa appointment-related inquiries only. Inquiries on a specific case may be directed to the Immigrant Visa (IV) Unit by e-mail at IVManilaReplies@state.gov or by fax at (632) 301-2591. Petitioners and applicants may also call the IV Inquiry line at (632) 301-2000, extension 5184 or 5185 during normal business hours.
- Immigrant visa applicants who have been scheduled by the NVC for a visa appointment at the Embassy are required to visit the online appointment website to register their delivery address.
- K visa applicants who have been notified by the Embassy to prepare for their interview, must pay the visa application fee of $350 before they can request a visa appointment via the online appointment website or the Visa Call Center. There are three ways to pay the K visa application fee:
a) Cash payment at any Bank of the Philippine Island (BPI) branch
b) Online payment bill option provided by BPI to their clients
c) Online payment through Bancnet.
- Prior to the submission of returning resident applications, applicants are advised to book an interview appointment by visiting the online appointment website or by calling the Visa Call Center.
- 2GO commercial courier is the authorized courier service provider for the visa units. The issued visa will be delivered to the applicant’s designated address at no additional cost. Applicants also have the option to pick up the visa at the nearest 2GO branch.
- Applicants who were refused 221 (g) under the Immigration and Nationality Act (INA), must submit the required documentation, along with the refusal sheet, at any 2GO branch.
For further information regarding K and Immigrant Visa Appointment Services, please click here.